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Frequently Asked Questions
How does the bunny move, and is it noisy?
The bunny uses advanced motion simulation technology that enables it to hop, wiggle its ears, and exhibit natural, lifelike movement powered by a quiet motor. The movements are designed to be smooth and subtle, ensuring the toy remains peaceful and enjoyable in any setting.
What materials is the bunny made of, and is it safe?
This realistic bunny features a high-quality synthetic fur exterior, a sturdy plastic frame, and a filling of high-density foam and polyester fiber. It's crafted from eco-friendly, non-toxic materials, making it safe for kids and adults alike
Is each bunny unique, or are they mass-produced?
Each bunny is crafted individually by skilled artisans, giving it a unique character. The delicate stitching and handcrafted details ensure that no two bunnies are exactly alike—a charming companion with personality.
What’s the return policy if I’m not satisfied?
The product comes with a hassle-free 7-day return policy. If you're not satisfied with your bunny, you can return it within 7 days of purchase for a full refund or exchange.
What happens if the toy gets damaged or doesn't meet expectations?
If you're not thrilled with your bunny, you can contact the support team via email at theurbanthings99@gmail.com to arrange a replacement or refund, as they strive to make things right for all customers.